Best Western Colonel Butler Inn | Hotel in Niagara-on-the-Lake

| 9.2 (1000 Reviews) |  1 Bathroom
Historic Old Town Hotel | Best Western Colonel Butler Inn

Hotel in Historic Old Town, Niagara-on-the-Lake

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, concierge services, and a 24-hour front desk.
Best Western Colonel Butler Inn offers 26 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Free toiletries
  • Toilet paper
  • Soap
  • Hair dryer
  • Shampoo
Bedroom
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Bed sheets
  • Premium bedding
  • Hypo-allergenic bedding
  • Heating (climate-controlled)
  • Safe
  • Phone
  • Iron/ironing board
  • Free local calls
  • Connecting rooms available
  • Free newspapers
Breakfast
  • 1 bar
  • 1 restaurant
  • Room service available
  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • Refrigerator
  • Coffee/tea maker
Parking
  • Free self parking on site
Accessibility
  • This property does not have elevators
Activities
  • Hiking/biking trails
  • Golfing
  • Bicycle rentals
  • Fitness center
  • Bicycle rentals
Entertainment
  • Cable channels
  • TV
General
  • 24-hour business center
  • Computer station
  • Vending machine
  • Front-desk safe
  • Banquet hall
  • French
  • Dutch
  • English
  • Smoke-free property
Guest Services
  • Refrigerator
  • Concierge services
  • Wedding services
  • 24-hour front desk
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before 11:00 am express check-out available
Child Policy
Children are welcome. kids stay free! up to 3 children 12 years old and younger stay free when using existing bedding. cribs (infant beds) are not available.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Ronald
May 13, 2026 12:48:42 AM
Review Score:   8
Summary: Property in a good location with quick access to centre of Niagara-On-The-Lake and to dozens of wineries. Parking was good. Staff were friendly and overall, great. Hotel has no elevator. Our room on second floor was clean but small, particularly the bathroom. Beds were good but pillow were poor as was the bedsheets. Not sure what they are made of but not soft and actually noisy when you moved. Felt “plasticly”. Weird! In summary, room was okay and staff was excellent. Breakfast was very modest but the ladies looking after the breakfast were wonderful. Carol was one and lady on second day I can’t remember her name but both were terrific. I would rate our stay 4 out of 5 stars. RB
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Room Arrangement

Room Info Facilities
Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)
Room Size: m2
2 Queen Bed and Double Sofa Bed
Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

General

Jetted bathtub, Hydromassage showerhead, Rollaway/extra beds (free), Separate bathtub and shower, Fireplace, Number of bedrooms - 1, Wardrobe or closet, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

General

Hydromassage showerhead, Free WiFi, Rollaway/extra beds (free), Fireplace, Shower/tub combination, Number of bedrooms - 1, Wardrobe or closet, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)
Room Size: m2
2 King Bed and Double Sofa Bed
Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

General

Jetted bathtub, Hydromassage showerhead, Rollaway/extra beds (free), Separate bathtub and shower, Fireplace, Number of bedrooms - 1, Wardrobe or closet, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Standard Room, 2 Double Beds, Non Smoking
Room Size: m2
2 Double Beds
Standard Room, 2 Double Beds, Non Smoking

General

Hydromassage showerhead, Free WiFi, No rollaway/extra beds, Shower/tub combination, Number of bedrooms - 1, Coffee/tea maker, Wardrobe or closet, Iron/ironing board, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Historic Old Town hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Historic Old Town hotel have a swimming pool?

No, this Historic Old Town hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Historic Old Town hotel?

Best-rates for the Historic Old Town hotel starts from $181 per night with includes Balcony/Terrace, Bedding/Linens, Wellness Facilities, Toiletries, Laundry, Business Services, Child Friendly, Internet, Breakfast, Air Conditioner, TV, Security/Safety, Restaurant, Bar, Guest Services, Kitchen, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Historic Old Town hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Historic Old Town hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Historic Old Town hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Historic Old Town hotel?

Based on the information reported by the owner or manager, the Historic Old Town hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Historic Old Town hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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