Is this Kitchener hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kitchener hotel have a swimming pool?

Yes, this Kitchener hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kitchener hotel?

Best-rates for the Kitchener hotel starts from $134 per night with includes TV, Wheelchair Accessible, Restaurant, Bar, Laundry, Wellness Facilities, Spa, Fireplace/Heating, Toiletries, Air Conditioner, Parking, Pool, Accessibility, Bedding/Linens, Child Friendly, Security/Safety, Business Services, Guest Services, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kitchener hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kitchener hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kitchener hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kitchener hotel?

Based on the information reported by the owner or manager, the Kitchener hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kitchener hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Crowne Plaza Kitchener-Waterloo by IHG | Hotel in Kitchener

| 8.4 (1416 Reviews) | 1 Bathroom

Kitchener Hotel | Crowne Plaza Kitchener-Waterloo by IHG

Hotel in Kitchener

Hotel with a full-service spa, 9-minute walk to Centre In The Square
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and self parking.
Crowne Plaza Kitchener-Waterloo by IHG offers 201 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Toilet paper

Private bathroom

Bathtub or shower

Soap

Towels

Deep soaking bathtub

Hydromassage showerhead

Shampoo

Designer toiletries

Bedroom

Rollaway/extra beds (surcharge)

Bed sheets

Premium bedding

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Iron/ironing board

Desk

Connecting rooms available

Phone

Breakfast

Room service available

1 bar

1 restaurant

Coffee/tea maker

Refrigerator

Microwave

Parking

Wheelchair-accessible parking available

Secured covered self parking on site (CAD 12.00 per night)

Height restrictions apply for onsite parking

Accessibility

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Elevator

Braille signage

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Visual fire alarm

Activities

Golf lessons

Downhill skiing

Cross-country skiing

Snowboarding

Mountain biking

Rock climbing

Theme parks

Sledding

Ecotours

Skiing

Snow tubing

Snowshoeing

Snowmobiling

Hiking/biking trails

Wildlife and game viewing

Skiing lessons

Golfing

Ski equipment rentals

Indoor pool

Full-service spa

Entertainment

Cable channels

37-inch LED TV

General

Computer station

Meeting rooms - 11

Conference center (15000 square feet of space)

Business center

Banquet hall

Vending machine

Ballroom

Elevator

ATM/banking services

Free newspapers in lobby

Front-desk safe

English

French

Hindi

Fireplace in lobby

Smoke-free property

Guest Services

Indoor pool

Rollaway/extra beds (surcharge)

Refrigerator

Microwave

Free cribs/infant beds

Daily housekeeping

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Multilingual staff

Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Spa

Massage/treatment rooms

Body scrubs

Couples treatment room(s)

Ayurvedic treatments

Massages

3 treatment rooms

Aromatherapy

Mud bath

Facials

Sauna

Spa open daily

Body wraps

Body treatments

Hydrotherapy

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 19

Check-out

A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cad 15.0 per stay. free cribs (infant beds)!

Payment Policy

Covered self parking fee: cad 12.00 per night (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: cad 15.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Adam

Nov 20, 2025 02:04:59 PM

Review Score: 10

Summary: Everything was great

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room Room Size: m² 1 Twin Bed	General Number of living rooms 0, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1
Junior Suite, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Wardrobe or closet, Room and bed type depend on availability check-in, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1
Premium Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Wardrobe or closet, Room and bed type depend on availability check-in, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, City view, Number of bathrooms - 1
Premium Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Room and bed type depend on availability check-in, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Room and bed type depend on availability check-in, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Room and bed type depend on availability check-in, Bathtub only, Grab bar - in bathtub, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1