Four Seasons Hotel Hangzhou at West Lake | Hotel in Hangzhou

| 9.8 (198 Reviews) |  1 Bathroom
Xihu Hotel | Four Seasons Hotel Hangzhou at West Lake

Hotel in Xihu, Hangzhou

2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free wired internet in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Four Seasons Hotel Hangzhou at West Lake offers 78 air-conditioned accommodations with DVD players and minibars. These individually decorated accommodations have separate sitting areas. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
An early check-in fee will be charged check-in start time: 3 pm; check-in end time: midnight early check-in subject to availability late check-in fee for check-in between 3:00 pm and 6:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for cny 292.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cny 336 for adults and cny 168 for children early check-in is available for a fee (subject to availability) late check-in fee for check-in between 3:00 pm and 6:00 pm late check-out is available for a fee (subject to availability) rollaway bed fee: cny 292.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of lead with care (four seasons)

Reviews

KAOHUNG
Aug 31, 2025 02:10:43 PM
Review Score:   8
Summary: The best four season experience in my life.
See All Reviews

FAQ's

Is this Xihu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Xihu hotel?

Check-in time for Xihu hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Xihu hotel have a swimming pool?

Yes, this Xihu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xihu hotel?

Best-rates for the Xihu hotel starts from $684 per night with includes Guest Services, Kitchen, Laundry, Parking, Sports/Activities, Bedding/Linens, Entertainment, Breakfast, Restaurant, Bar, Spa, Air Conditioner, Pool, Accessibility, Business Services, Wellness Facilities, Child Friendly, Internet, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xihu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xihu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xihu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xihu hotel?

Based on the information reported by the owner or manager, the Xihu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xihu hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD684
You will be redirected to  
Hot Deal - It has been viewed 88 times today
Not the right fit? Check out our other properties in Xihu
Hangzhou West Lake Lake YI Tong Intelligent Homestay From US $45
         

|
8.6 (47 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
Hangzhou Moju Boutique Guesthouse From US $159
         

|
10.0 (1 Review)
Bed & Breakfast
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Hangzhou Xihu Qinghe Hostel From US $33
         

10.0 (6 Reviews)
Hostel
  • Air Conditioner
  • Parking
  • Breakfast
Hangzhou West Lake Yueshang Yunshe Boutique Homestay From US $86
         

|
9.8 (52 Reviews)
House
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Hangzhou Yushu Boutique Hotel From US $83
         

|
8.7 (8 Reviews)
House
  • Air Conditioner
  • Parking
  • Designated Smoking Area
FTYS Hostel From US $84
         

|
9.2 (27 Reviews)
House
  • Air Conditioner
  • Parking
  • Security/Safety
Hangzhou Xizi Guesthouse From US $104
         

|
10.0 (1 Review)
House
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Jianzhi Erqi Youth Hostel Xihu Branch From US $19
         

8.0 (3 Reviews)
Hostel
  • Air Conditioner
  • Designated Smoking Area
  • Sports/Activities
Boke B&B Xihu From US $71
         

10.0 (4 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
Tea farmer Inn in West Lake Hangzhou From US $278
         

|
New
House
  • Air Conditioner
  • TV
  • Balcony/Terrace
杭州云涧山景民宿,Yunjian Homestay, Hangzhou From US $82
         

10.0 (3 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
Hangzhou KeYe Homestay From US $210
         

|
10.0 (2 Reviews)
House
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Hangzhou West Lake Youshan Villa From US $62
         

|
10.0 (2 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
玩居即见灵隐民宿 From US $147
         

10.0 (1 Review)
House
  • Air Conditioner
  • Parking
  • Designated Smoking Area
T innn - West Lake - Yueshang Yunshe Homestay - Hangzhou Taiziwan Park Branch From US $83
         

Hangzhou Moju Boutique Guesthouse at the West Lake From US $105
         

|
9.7 (25 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
Rock&Wood Cozy House From US $80
         

|
9.6 (153 Reviews)
House
  • Air Conditioner
  • Parking
  • View
杭州西湖民宿之清台别院 From US $131
         

9.6 (12 Reviews)
House
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Dan's House - Near Lingyin Temple From US $52
         

|
9.5 (39 Reviews)
House
  • Air Conditioner
  • Parking
  • TV
杭州茶香丽舍旅居民宿 From US $76
         

|
9.5 (11 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
Hangzhou JZ Youth Hostel West Lake Branch From US $14
         

9.4 (50 Reviews)
Hostel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
杭州武林国际城市营地 From US $15
         

9.3 (31 Reviews)
Hostel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Han Xuan Boutique Hostel From US $66
         

9.2 (80 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly