Is this Grand Hyatt Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grand Hyatt Shenzhen have a swimming pool?

Yes, this Grand Hyatt Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Hyatt Shenzhen?

Best-rates for the Grand Hyatt Shenzhen starts from $134 per night with includes Bar, Laundry, Air Conditioner, Pool, Designated Smoking Area, Restaurant, Breakfast, Child Friendly, Kitchen, Accessibility, Business Services, Bedding/Linens, Spa, Wheelchair Accessible, Guest Services, Internet, Parking, TV, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Grand Hyatt Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Hyatt Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Hyatt Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Hyatt Shenzhen?

Based on the information reported by the owner or manager, the Grand Hyatt Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Hyatt Shenzhen?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Grand Hyatt Shenzhen | Hotel in Shenzhen

| 9.0 (587 Reviews) | 1 Bathroom

Hotel in Luohu, Shenzhen

Luxury hotel with 5 restaurants connected to a shopping center in Shenzhen
5 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a steam room.
Grand Hyatt Shenzhen offers 471 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. 40-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Private bathroom

Hair dryer

Towels

Separate bathtub and shower

Bedroom

Air conditioning

Bed sheets

Soundproofing

Slippers

Laptop-friendly workspace

Desk

Free newspapers

Restaurant dining guide

Iron/ironing board

Individually decorated

Safe

Phone

Breakfast

5 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 218 per person

24-hour room service

2 bars/lounges

Free bottled water

Coffee/tea maker

Minibar

Electric kettle

Parking

Free self parking on site

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle at scheduled times, on request

Accessibility

Wheelchair-accessible path of travel

Elevator

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-width doorways

Elevator door width (inches): 40

Wheelchair-accessible registration desk height (inches): 30

Wheelchair-accessible public washroom

Wheelchair-accessible doorway width (inches): 30

Wheelchair-accessible concierge desk

Assistive listening devices available

In-room accessibility

Wheelchair-accessible path to elevator

Activities

Health/beauty spa

Designer stores

Outdoor pool

Steam room

Shopping mall

Yoga classes

Fitness center

Full-service spa

Entertainment

Cable channels

40-inch LED TV

General

Business center

Conference space (29805 square feet)

Meeting rooms - 13

Free newspapers in lobby

Elevator

ATM/banking services

Front-desk safe

Banquet hall

Chinese (Mandarin)

English

Couples dining

Romance packages available

Designated smoking areas

Guest Services

Outdoor pool

Laundry facilities

Soundproofed rooms

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Pool sun loungers

Spa

Spa open daily

Ayurvedic treatments

Hydrotherapy

Manicures and pedicures

Body treatments

Aromatherapy

Massage/treatment rooms

Body wraps

13 treatment rooms

Body scrubs

Massages

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for cny 408 per day. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately cny 218 per person airport shuttle fee: cny 700 per vehicle (one-way) late check-out is available for a fee (subject to availability) rollaway bed fee: cny 408 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property requires guests to wear swimming caps while in the pool.

Reviews

Xie

Dec 24, 2025 02:28:52 PM

Review Score: 8

Summary: Very attentive staffs who were very helpful during our stay.

See All Reviews

Room Arrangement

Room Info	Facilities
2 Twin Beds Room Size: 495 square feet m² 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 495, Square meters - 46, Ping - 13.91, Bed count minimum 2, Bed count maximum 2
1 King Bed Room Size: 495 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Square feet - 495, Ping - 14, Square meters - 46, No rollaway/extra beds, Bathroom grab bars, Roll-in shower width (centimeters) - 60, Roll-in shower width (inches) - 24, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Grand Suite Room Size: 700 square feet m² 1 King Bed	General Square meters - 65, Square feet - 700, Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 19.67, Number of bedrooms - 0, Separate sitting area, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premier Suite Room Size: 1399 square feet m² 1 King Bed	General Square meters - 130, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 1399, Ping - 39, Separate sitting area, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Executive Suite Room Size: 861 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 80, Ping - 24.2, Separate sitting area, Club level room, Square feet - 861, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite (Chairman) Room Size: m² 3 King Bed and Twin Beds	General No rollaway/extra beds, Number of bedrooms - 1, Bed count maximum 3, Bed count minimum 3
1 King Bed Deluxe Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 60, Ping - 18.15, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
2 Twin Beds Club Access Room Size: 495 square feet m² 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 495, Club level room, Ping - 14, Square meters - 46, Bed count minimum 2, Bed count maximum 2
Apartment, 2 Bedrooms Room Size: m² 3 King Bed and Twin Beds	General No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Bed count minimum 3
1 King Bed View Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Twin Beds View Room Size: m² 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Apartment, 1 Bedroom (with club access) Room Size: 969 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Square feet - 969, Number of bedrooms - 1, Square meters - 90, Ping - 27.23, Separate sitting area, Bed count minimum 1, Bed count maximum 1
1 King Bed Club Access Deluxe Room Size: 495 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 495, Club level room, Ping - 14, Square meters - 46, Bed count minimum 1, Bed count maximum 1
Presidential Suite Room Size: m² 1 King Bed	General No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
1 King Bed Club Access Room Size: 495 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 495, Club level room, Ping - 14, Square meters - 46, Bed count minimum 1, Bed count maximum 1