Is this Hera Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hera Hotel have a swimming pool?

No, this Hera Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hera Hotel?

Best-rates for the Hera Hotel starts from $27 per night with includes Accessibility, Security/Safety, Bedding/Linens, Fireplace/Heating, Air Conditioner, Parking, Balcony/Terrace, Child Friendly, Internet, Laundry, Wellness Facilities, Toiletries, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hera Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hera Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hera Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hera Hotel?

Based on the information reported by the owner or manager, the Hera Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hera Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hera Hotel | Hotel in Hanoi

8.0 (3 Reviews) | 1 Bathroom

Hotel in Ha Dong, Hanoi

Hotel connected to the convention center in Hanoi with free parking
Along with concierge services, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
Change of towels is available on request.
Hera Hotel offers 16 air-conditioned accommodations with fireplaces and minibars (stocked with some free items). Memory foam beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Amenities

Air Conditioner

Parking

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Toothbrush and toothpaste

Hair dryer

Bidet

Rainfall showerhead

Bathrobes

Shower/tub combination

Toilet paper

Designer toiletries

Towels

Shampoo

Bedroom

Air conditioning

Hypo-allergenic bedding

Bed sheets

Premium bedding

Memory foam mattress

Fireplace

Phone

Free newspapers

Local maps

Slippers

Iron/ironing board

Turndown service

Electrical adapters/chargers

Desk

Guidebooks/recommendations

Breakfast

Free minibar (some items)

Free bottled water

Parking

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

Free secured, covered self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Visual fire alarm

Well-lit path to entrance

5 stairs to reach property

Upper floors accessible by stairs only

Activities

Theme parks

Entertainment

32-inch LED TV

Cable channels

General

Front-desk safe

Lockers available

Free newspapers in lobby

English

Vietnamese

Smoke-free property

Guest Services

Laundry facilities

Tour/ticket assistance

Concierge services

Luggage storage

Change of towels (on request)

Turndown service

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Laundry facilities

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Available in all rooms: Free WiFi

Outdoors

Garden

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Payment Policy

Airport shuttle fee: vnd 300000 per vehicle (one-way, maximum occupancy 4) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Kenneth Croft

Sep 20, 2025 07:30:57 PM

Review Score: 10

Summary: I liked staying here. It’s cheap and friendly. They do their best trying to keep an older building as clean as they can. The hot water is decent (and there’s a trick to it, so if it’s not working just ask at the desk). The place has a good vibe. If you want posh, stay at the Wyndham a couple of clocks away. If you want a more authentic, ground level Viet Nam experience, stay here. It’s not near the downtown core but that can be a good thing. The neighborhood around here is worth exploring, and it’s not too day by Grab to Aeon Ha Dong, which is a great modern mall. Worth checking out. Also there is the garden street across the highway where you can buy plants and flowers.

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Room Arrangement

Room Info	Facilities
Family Quadruple Room Room Size: m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, No cribs (infant beds), Location - below ground, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Studio Suite, City View Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Towels not available, Desk, No cribs (infant beds), Laptop-friendly workspace, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Family Suite Room Size: m² 2 Queen Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 2, No cribs (infant beds), Garden view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Double Room, 1 King Bed, City View Room Size: m² 1 King Bed	General Private bathroom, No rollaway/extra beds, Desk, No cribs (infant beds), Number of bedrooms - 1, Garden view, Laptop-friendly workspace, Towels provided, Bed count minimum 1, Bed count maximum 1
Standard Double Room Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Towels not available, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1