Is this Shangcheng hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangcheng hotel have a swimming pool?

No, this Shangcheng hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangcheng hotel?

Best-rates for the Shangcheng hotel starts from $62 per night with includes Guest Services, Child Friendly, Kitchen, Bedding/Linens, Entertainment, Breakfast, Accessibility, Restaurant, Bar, Internet, Air Conditioner, Wheelchair Accessible, Security/Safety, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangcheng hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangcheng hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangcheng hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangcheng hotel?

Based on the information reported by the owner or manager, the Shangcheng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangcheng hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Hangzhou West Lake By Ihg | Hotel in Hangzhou

| 8.0 (4 Reviews) | 1 Bathroom

Shangcheng Hotel | Holiday Inn Hangzhou West Lake By Ihg

Hotel in Shangcheng, Hangzhou

Hotel with a restaurant, near Wushan Night Market
This smoke-free hotel features a restaurant, a microwave in a common area, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a porter/bellhop.
Holiday Inn Hangzhou West Lake By Ihg offers 191 air-conditioned accommodations with free minibar items and espresso makers. 60-inch LCD televisions come with cable channels, pay movies, and smart speakers.

Bathrooms include slippers, hair dryers, and children's slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Hair dryer

Shampoo

Towels

Toilet paper

Toothbrush and toothpaste (on request)

Private bathroom

Bedroom

Bed sheets

Air conditioning

Blackout drapes/curtains

Safe

Children's slippers

Slippers

Breakfast

1 restaurant

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 98 for adults and CNY 68 for children

Free minibar

Espresso maker

Electric kettle

Free bottled water

Parking

24-hour offsite parking within 3281 ft (CNY 42 per day)

Accessibility

Hardwood flooring in room

Area rugs in public areas

Elevator

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hardwood flooring in public areas

Tile flooring in public areas

Grab bar in shower

Front entrance ramp

Activities

Outlet shopping

Casino

Theme parks

Entertainment

Cable channels

60-inch LCD TV

Smart speaker

Pay movies

General

Elevator

Chinese (Mandarin)

Shared microwave

Renovated entire property - September 2025

Smoke-free property

Guest Services

24-hour front desk

Daily housekeeping

Luggage storage

Porter/bellhop

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 50+ Mbps

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately cny 98 for adults and cny 68 for children nearby parking fee: cny 42 per day(3281 ft away; open 24 hours) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash

Reviews

MING SANG

Dec 6, 2025 11:11:54 PM

Review Score: 10

Summary: Good location

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room Room Size: 258 square feet m² 1 Twin Bed	General Bathrobes, Square feet - 258, Hair dryer, Desk, Ping - 7, Television, Square meters - 24, Bed count minimum 1, Air conditioning, In-room safe, Bed count maximum 1, Flat-panel TV
Premium Room, 1 King Bed with Sofa bed, City View Room Size: 312 square feet m² 2 King Bed and Double Sofa Bed	General Bathrobes, Ping - 9, Hair dryer, Desk, Square meters - 29, Television, Square feet - 312, Air conditioning, In-room safe, Bed count minimum 2, Flat-panel TV, Bed count maximum 2
Premium Room, 1 King Bed, City View Room Size: 301 square feet m² 1 King Bed	General Ping - 8, Bathrobes, Hair dryer, Desk, Square meters - 28, Television, Square feet - 301, Bed count minimum 1, Air conditioning, In-room safe, Bed count maximum 1, Flat-panel TV
Standard Room, Japanese Futon, City View Room Size: 215 square feet m² 1 Twin Futon Bed	General Square feet - 215, Hair dryer, Ping - 6, Air conditioning, Flat-panel TV, Square meters - 20, Bathrobes, Desk, Free extra futon, Television, Bed count minimum 1, In-room safe, Bed count maximum 1
Suite, 1 King Bed Room Size: 388 square feet m² 1 King Bed	General Hair dryer, Ping - 11, Square meters - 36, Square feet - 388, Air conditioning, Flat-panel TV, Bathrobes, Separate bathtub and shower, Desk, Rainfall showerhead, Television, Bed count minimum 1, In-room safe, Bed count maximum 1
Room, 2 Twin Beds, Accessible Room Size: 258 square feet m² 2 Twin Beds	General Square feet - 258, Hair dryer, Ping - 7, Lever door handles, Square meters - 24, Air conditioning, Flat-panel TV, Bathrobes, Desk, Television, In-room safe, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed Room Size: 248 square feet m² 1 King Bed	General Bathrobes, Square feet - 248, Hair dryer, Desk, Ping - 7, Television, Bed count minimum 1, Square meters - 23, Air conditioning, In-room safe, Bed count maximum 1, Flat-panel TV
Standard Room, 2 Twin Beds Room Size: 258 square feet m² 2 Twin Beds	General Bathrobes, Square feet - 258, Hair dryer, Desk, Ping - 7, Television, Square meters - 24, Air conditioning, In-room safe, Bed count minimum 2, Flat-panel TV, Bed count maximum 2