Is this Xuhui hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Xuhui hotel?

Check-in time for Xuhui hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Xuhui hotel have a swimming pool?

Yes, this Xuhui hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xuhui hotel?

Best-rates for the Xuhui hotel starts from $182 per night with includes Sports/Activities, Wellness Facilities, Spa, Restaurant, Guest Services, Designated Smoking Area, Private Pool, Business Services, Fireplace/Heating, Entertainment, Air Conditioner, Wheelchair Accessible, Accessibility, Child Friendly, Hot Tub, View, Balcony/Terrace, Security/Safety, Bar, Breakfast, Internet, Laundry, Parking, Pool, Transportation/Shuttle with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xuhui hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xuhui hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xuhui hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xuhui hotel?

Based on the information reported by the owner or manager, the Xuhui hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xuhui hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

HUALUXE Shanghai Twelve At Hengshan | Hotel in Shanghai

| 8.4 (227 Reviews) | 5 Bathrooms 48 Guests

Xuhui Hotel | HUALUXE Shanghai Twelve At Hengshan

Hotel in Xuhui, Shanghai

Twelve at Hengshan, A Luxury Collection Hotel, Shanghai is located along Hengshan Road, a 3-minute walk from Hengshan Road metro station. It offers free Wi-Fi in all areas and boutique rooms fusing Art Déco and Oriental designs. Recreational options include a hot tub and a wellness center. Central yet quiet, Twelve at Hengshan is 1.9 mi from Xintiandi entertainment area and 3 mi from People’s Square in the city center. Shanghai Railway Station is a 10-minute drive away. The classy rooms are fitted with a mini-bar, an iPod docking station and a coffee machine. The ample bathrooms include both a bathtub and shower facilities. Free toiletries, hairdryers and slippers are also included. The hotel offers a gym for those wanting to maintain their work out routine. Guests can also laze in the sauna, visit the beauty shop, or check emails at the business center. Day trips, car rentals and ticketing can be arranged at the tour desk. There is a gift shop on site for last minute purchase. Guests can enjoy delicious Cantonese dishes at the hotel’s 12 Hengshan restaurant.

HUALUXE Shanghai Twelve At Hengshan is located in Shanghai.

This 223 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Balcony/Terrace, Security/Safety, and several others. This is a 5 star rated property and has over 227 reviews with the average score of 8.4 . Coming to Shanghai and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 223 Bedrooms Hotel if you want to learn more about this place in Shanghai. These details are authentic, as they are provided by our partner, booking.com.

This HUALUXE Shanghai Twelve At Hengshan in Shanghai is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “HUALUXE Shanghai Twelve At Hengshan”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Restaurant

Special diet meals (on request)

Kids' meals

Fruit

Breakfast in the room

Parking

Parking garage

Accessible parking

Parking on site

Private Parking

Parking

Free parking

Activities

Fitness

Turkish/Steam Bath

Fitness classes

Happy hour

Spa facilities

Massage chair

Locker rooms

Steam room

Indoor pool

Spa/Wellness packages

Indoor pool (year-round)

Hot tub/Jacuzzi

Hot spring bath

Personal trainer

Yoga classes

Spa lounge/Relaxation area

Tour or class about local culture

Massage

General

Safe

Elevator

Smoke-free property

Heating

Facilities for disabled guests

Non-smoking rooms

Wifi in all areas

Family rooms

Designated smoking area

Air conditioning

Guest Services

Fax/Photocopying

Car rental

Daily housekeeping

Lockers

Packed lunches

Tour desk

Business center

24-hour front desk

Meeting/Banquet facilities

Hair/Beauty salon

Dry cleaning

Concierge

Baggage storage

Laundry

Private check-in/out

Currency exchange

Room service

Suit press

Ironing service

Express check-in/out

Internet

Wifi

Free Wifi

Internet

Outdoors

Garden

Sun deck

Terrace

Security/Safety

24-hour security

CCTV outside property

Fire extinguishers

Key card access

Security alarm

Smoke alarms

CCTV in common areas

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Property cleaned by professional cleaning companies

Guest accommodation disinfected between stays

Physical distancing in dining areas

Breakfast to-go containers

Food can be delivered to guest accommodation

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Thermometers for guests provided by property

First aid kits available

Face masks for guests available

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Cashless payment available

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Spa

Swimming pool

Heated pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Guests are required to show a valid government-issued id card or passport upon check-in, according to shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Reviews

Value for money:

8.33

Location:

9.39

Staff:

9.07

Facilities:

8.71

Comfort:

8.8

Cleanliness:

8.9

Jon

Dec 25, 2025 08:00:00 AM

Review Score: 9

Singapore

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: The location was superb being just in front of a train station that was only a few stops away from the City Centre and the breakfast spread and variety was excellent.

Negative: The beds were too soft for my preference but the rooms were very good sized with a fantastic toilet that was super luxurious.

Summary: It was a very pleasant stay for the family and I would recommend this hotel to friends.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard King Room Room Type: Double Room Size: 40 m² 1 King bed(s) Bed	Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Courtyard King Room - Non-Smoking Room Type: Double Room Size: 40 m² 1 King bed(s) Bed	View View, Garden view Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Premium King Room with Courtyard View Room Type: Double Room Size: 50 m² 1 King bed(s) Bed	View View, Garden view Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
One-Bedroom King Suite Room Type: Suite Room Size: 73 m² 1 King bed(s) Bed
Premium King Room Room Type: Double Room Size: 55 m² 1 King bed(s) Bed	Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Premium Room Room Type: Double Room Size: 55 m² 1 King bed(s) Bed 2 Full bed(s) Bed	Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Junior King Suite Room Type: Suite Room Size: 74 m² 1 King bed(s) Bed	View View Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Deluxe King Suite with Round Day Bed Room Type: Suite Room Size: 80 m² 1 King bed(s) Bed	View View Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Premium Queen Room with Two Queen Beds Room Type: Double Room Size: 55 m² 2 Queen bed(s) Bed	Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Standard Room Room Type: Twin Room Size: 40 m² 2 Full bed(s) Bed
Standard King Room - Disability Access Room Type: Double Room Size: 50 m² 1 King bed(s) Bed
Two Bedrooms Suite with Three Beds - Non-Smoking Room Type: Suite Room Size: 50 m² 1 King bed(s) Bed 1 King bed(s) Bed
1 King Bed Junior Suite Room Type: Suite Room Size: 74 m² 1 King bed(s) Bed
1 King Bed with Round Sofa Junior Suite Room Type: Suite Room Size: 80 m² 1 King bed(s) Bed
1 King Bed One Bedroom Suite Room Type: Suite Room Size: 172 m² 1 King bed(s) Bed
2 King Bed BDRM Room Type: Suite Room Size: 336 m² 1 King bed(s) Bed 1 King bed(s) Bed