Is this JW Marriott Hotel Hangzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at JW Marriott Hotel Hangzhou?

Check-in time for JW Marriott Hotel Hangzhou starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the JW Marriott Hotel Hangzhou have a swimming pool?

Yes, this JW Marriott Hotel Hangzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in JW Marriott Hotel Hangzhou?

Best-rates for the JW Marriott Hotel Hangzhou starts from $124 per night with includes Laundry, Spa, Accessibility, Bedding/Linens, Bar, Toiletries, Child Friendly, Internet, Parking, TV, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Wellness Facilities, Air Conditioner, Business Services, Restaurant, Guest Services, Breakfast, Kitchen, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is JW Marriott Hotel Hangzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the JW Marriott Hotel Hangzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Hotel Hangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the JW Marriott Hotel Hangzhou?

Based on the information reported by the owner or manager, the JW Marriott Hotel Hangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for JW Marriott Hotel Hangzhou?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

JW Marriott Hotel Hangzhou | Hotel in Hangzhou

| 9.0 (241 Reviews) | 1 Bathroom

Hotel in Xihu, Hangzhou

Luxury hotel with 4 restaurants connected to the convention center in Hangzhou
4 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a steam room, and a conference center are onsite.
Housekeeping is available on request.
JW Marriott Hotel Hangzhou offers 305 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a steam room.

Guests under 14 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Designer toiletries

Private bathroom

Hydromassage showerhead

Hair dryer

Toothbrush and toothpaste (on request)

Towels

Bidet

Separate bathtub and shower

Deep soaking bathtub

Bedroom

Free cribs/infant beds

Premium bedding

Air conditioning

Bed sheets

Rollaway/extra beds (surcharge)

Connecting rooms available

LED light bulbs

Soundproofing

Energy-saving switches

Slippers

Laptop-friendly workspace

Desk

Iron/ironing board

Free newspapers

Desk chair

Recycling

Water-efficient showers only

Safe

Phone

Breakfast

4 restaurants and 1 coffee shop/cafe

Coffee/tea in common area(s)

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 198 for adults and CNY 99 for children

24-hour room service

Free bottled water

Coffee/tea maker

Electric kettle

Minibar

Refrigerator

Parking

Free self parking on site

Roundtrip train station shuttle (surcharge)

RV/bus/truck parking on site

Height restrictions apply for onsite parking

Limited onsite parking

Wheelchair-accessible parking available

Limo/town car service

Accessibility

Wheelchair-accessible path of travel

Area rugs in room

Elevator

Wheelchair-accessible registration desk

Lever door handles

In-room accessibility

Elevator door width (inches): 45

Height-adjustable showerhead

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

Well-lit path to entrance

Visual fire alarm

Wheelchair-accessible parking

Transfer shower

Accessible bathtub

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Low-height view port in door

Wheelchairs available on site

Low-height electrical outlets in bathroom

Wheelchair-accessible path to elevator

Activities

Ecotours

Theme parks

Fitness classes

Children's pool

Steam room

Full-service spa

Indoor pool

24-hour fitness center

Entertainment

Satellite channels

Premium channels

42-inch LCD TV

General

Conference center (18245 square feet of space)

Meeting rooms - 11

Business center

Computer station

Free newspapers in lobby

Elevator

Front-desk safe

Banquet hall

Japanese

Chinese (Mandarin)

English

No plastic coffee stirrers

Vegetarian dining options

Vegan dining options

Rooftop garden

Comprehensive food waste policy

At least 80% lighting from LEDs

TV in lobby

Smoke-free property

Guest Services

Free cribs/infant beds

Children's pool

Refrigerator

Laundry facilities

Soundproofed rooms

Rollaway/extra beds (surcharge)

Indoor pool

Change of bedsheets (on request)

Concierge services

Porter/bellhop

Daily housekeeping

Tour/ticket assistance

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Front desk (limited hours)

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Garden

Terrace

Spa

Spa open daily

Massages

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight express check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! one child 2 years old or younger stays free when using existing bedding. rollaway/extra beds are available for cny 200 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 198 for adults and cny 99 for children rollaway bed fee: cny 200 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Ellen C

Jan 1, 2026 04:46:04 PM

Review Score: 10

Summary: Our party of 20pax arrived at 10pm to checkin and the hotel staff took note of a request I made earlier in terms of room arrangements - connecting rooms, rooms on the same floor, etc. Excellent and extremely helpful front desk staff.

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Suite, 1 Bedroom Room Size: 883 square feet m² 1 Double Bed	General Executive level room, Number of bedrooms - 1, Square feet - 883, Separate bedroom, Extra bed count 1, Number of living rooms 1, Separate dining area, Ping - 24.82, Square meters - 82, Turndown service, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 1 King Bed, City View Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Blackout drapes/curtains, HDTV, Number of bedrooms - 0, Pillow menu, Square meters - 38, Extra bed count 1, Number of bathrooms - 1, Ping - 11.49, Wired internet access (surcharge), Square feet - 409, Down comforter, Bed count minimum 1, Bed count maximum 1, City view
Premier Room, 1 King Bed Room Size: 560 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 52, Number of bedrooms - 0, Turndown service, Square feet - 560, Club level room, Ping - 15.74, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Executive Room, 1 King Bed Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Blackout drapes/curtains, Number of bedrooms - 0, Ping - 11, Pillow menu, Square meters - 38, Extra bed count 1, Number of bathrooms - 1, Square feet - 409, Down comforter, Bed count minimum 1, Bed count maximum 1, City view
Premier Room, 1 King Bed, Lake View Room Size: 560 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 52, Number of bedrooms - 0, Ping - 16, Square feet - 560, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premium Room, 1 King Bed, City View Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Executive Room, 1 King Bed, Lake View Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 38, Square feet - 409, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premium Twin Room, 2 Double Beds, City View Room Size: m² 2 Double Beds	General Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Twin Room, 2 Double Beds, City View Room Size: 409 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 38, Square feet - 409, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Premier Room, 2 Double Beds, Lake View Room Size: 560 square feet m² 2 Double Beds	General Number of living rooms 0, Square meters - 52, Executive level room, Number of bedrooms - 0, Ping - 16, Square feet - 560, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Executive Twin Room, 2 Double Beds Room Size: 409 square feet m² 2 Double Beds	General Number of living rooms 0, Executive level room, Number of bedrooms - 0, Ping - 11, Square meters - 38, Square feet - 409, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Premier Camping King Room with Executive Lounge Access Room Size: 560 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 52, Number of bedrooms - 0, Ping - 16, Square feet - 560, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Deluxe Camping King Room with City View Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 38, Square feet - 409, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view