Is this Meritel Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Meritel Hanoi have a swimming pool?

Yes, this Meritel Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Meritel Hanoi?

Best-rates for the Meritel Hanoi starts from $100 per night with includes TV, Toiletries, Guest Services, Entertainment, Pool, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Spa, Fireplace/Heating, Restaurant, Laundry, Designated Smoking Area, Accessibility, Security/Safety, Business Services, Wellness Facilities, Breakfast, Kitchen, Air Conditioner, Bar, Child Friendly, Hot Tub, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Meritel Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Meritel Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Meritel Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Meritel Hanoi?

Based on the information reported by the owner or manager, the Meritel Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Meritel Hanoi?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Meritel Hanoi | Hotel in Hanoi

| 9.8 (509 Reviews) | 1 Bathroom

Hotel in Old Quarter, Hanoi

Luxury hotel with a full-service spa, 10-minute walk to Hoan Kiem Lake
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
Meritel Hanoi offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Amenities

Air Conditioner

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Shower

Hair dryer

Designer toiletries

Private bathroom

Bathrobes

Toilet paper

Towels

Hydromassage showerhead

Toothbrush and toothpaste

Soap

Bidet

Bedroom

Air conditioning

Blackout drapes/curtains

Pillow menu

Premium bedding

Bed sheets

Heating (climate-controlled)

Memory foam mattress

Frette Italian sheets

Safe

Guidebooks/recommendations

Individually furnished

Slippers

Iron/ironing board

Laptop-friendly workspace

Local maps

LED light bulbs

Desk

Access via exterior corridors

Soundproofing

Water-efficient toilets only

Individually decorated

Phone

Desk chair

Breakfast

Coffee/tea in common area(s)

24-hour room service

Free daily reception

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 300000 for adults and VND 150000 for children

1 restaurant

1 swim-up bar, 1 poolside bar and 1 bar

Minibar

Electric kettle

Coffee/tea maker

Free bottled water

Parking

Offsite parking within 164 ft (VND 250000 per day); discounts available

Onsite parking includes off-street options

Wheelchair-accessible parking and van parking available

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle at scheduled times, on request

Accessibility

Lever door handles

Elevator

Wheelchair-accessible path of travel

Wheelchair-accessible spa

Handrails in stairways

Wheelchair-accessible restaurant

Accessible airport shuttle

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Well-lit path to entrance

Wheelchair-accessible vanity height (inches): 55

Visual fire alarm

Valet for wheelchair-equipped vehicle

Low-height electrical outlets in bathroom

Wheelchair-accessible van parking

Doorbell and phone notification

Wheelchair-accessible bathroom vanity

Wheelchair-accessible concierge desk

Hardwood flooring in room

Wheelchair-accessible fitness center

Activities

Lifeguards on site

Full-service spa

Sauna

Steam room

Fitness center

Shopping

Outdoor pool

Art gallery

Hot tub

Entertainment

40-inch flat-screen TV

Digital channels

Premium channels

General

Coworking space

Computer station

Lockers available

Library

Elevator

Water dispenser

Banquet hall

Front-desk safe

Grocery/convenience store

Vending machine

Reception hall

Gift shop/newsstand

ATM/banking services

English

Vietnamese

Communal living room

Rooftop garden

Vegetarian dining options

Shared microwave

TV in lobby

At least 80% lighting from LEDs

Locally-owned & organized tours & activities

Shared refrigerator

At least 80% of food locally-sourced

Vegan dining options

Fireplace in lobby

Designated smoking areas (fines apply)

Guest Services

Soundproofed rooms

Grocery/convenience store

Snack bar/deli

Outdoor pool

Laundry facilities

Pool gate

Fence around the pool

Dry cleaning service

Change of towels (on request)

Porter/bellhop

Tour/ticket assistance

Change of bedsheets (on request)

Hair salon

24-hour front desk

Daily housekeeping

Free grocery shopping service

Laundry facilities

Luggage storage

Wedding services

Concierge services

Multilingual staff

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Outdoors

Lifeguards on site

Outdoor entertainment area

Outdoor furniture

Terrace

Garden

Pool umbrellas

Pool sun loungers

Spa

Sauna

Couples treatment room(s)

Hot tub

Steam room

Facials

Massage - Thai

Massage - sports

Massage/treatment rooms

Body wraps

Hydrotherapy

Manicures and pedicures

4 treatment rooms

Massage - prenatal

Massage - Swedish

Reflexology

Massage - hot stone

Body scrubs

Spa open daily

Massage - deep-tissue

Body treatments

Ayurvedic treatments

Aromatherapy

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability

Check-out

A late check-out fee will be charged check-out before 11:30 am late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for vnd 1000000.0 per day.

Payment Policy

Fee for buffet breakfast: approximately vnd 300000 for adults and vnd 150000 for children airport shuttle fee: vnd 550000 per vehicle (one-way, maximum occupancy 2) nearby parking fee: vnd 250000 per day (164 ft away) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: vnd 1000000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Adrian

Jan 30, 2026 02:13:31 PM

Review Score: 8

Summary: Good size and clean room, staff were great and hotel location was very good to visit the Old Quarter.

See All Reviews

Room Arrangement

Room Info	Facilities
Family Connecting Suite Room Size: 592 square feet m² 3 King Bed and Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Ping - 17, Balcony, Square feet - 592, Bed count maximum 3, Extra bed count 1, Square meters - 55, City view, Free cribs/infant beds, Bed count minimum 3
Old Quarter Suite Room Size: 355 square feet m² 1 King Bed	General Doorway wheelchair width (centimeters) - 150, Wheelchair-width doorways, Number of bedrooms - 1, Location - top floor, Square feet - 355, Wheelchair accessible, Lowered locks/deadbolt, Square meters - 33, Ping - 10, Lowered peephole/view port in door, No rollaway/extra beds, No cribs (infant beds), Doorway wheelchair width (inches) - 80, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room With Internal Window Room Size: 280 square feet m² 1 Queen Bed	General Ping - 8, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Number of bedrooms - 1, Square meters - 26, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Lowered peephole/view port in door, Square feet - 280, Bed count minimum 1, Bed count maximum 1
Junior Double Room Room Size: 301 square feet m² 1 King Bed	General Ping - 8, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Number of bedrooms - 1, Square meters - 28, Square feet - 301, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Balcony, Bed count minimum 1, Bed count maximum 1, City view
Executive Double Room Room Size: 280 square feet m² 1 King Bed	General Ping - 8, Rollaway/extra beds (surcharge), Square feet - 280, Number of bedrooms - 1, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Meritel Suite Room Size: 323 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Number of bedrooms - 1, Balcony, Square feet - 323, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Free cribs/infant beds
Superior Double or Twin Room With Internal Window Room Size: 258 square feet m² 1 Queen Bed 2 Large Twin Beds	General Rollaway/extra beds (surcharge), Square feet - 258, Wheelchair-width doorways, Number of bedrooms - 1, Ping - 7, Square meters - 24, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Low-height bed, Bed count minimum 1, Bed count maximum 2
Grand Terrace Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 538, Yard, Outdoor play area, Location - top floor, Extra bed count 1, Free cribs/infant beds, Deck or patio, Square meters - 50, Ping - 15, Fence around yard, Bed count minimum 1, Bed count maximum 1, City view