Is this Xihu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Xihu hotel have a swimming pool?

Yes, this Xihu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xihu hotel?

Best-rates for the Xihu hotel starts from $117 per night with includes Pool, Balcony/Terrace, Security/Safety, Business Services, Bedding/Linens, Breakfast, Kitchen, Air Conditioner, Sports/Activities, Guest Services, Child Friendly, Parking, Wheelchair Accessible, Spa, Laundry, Accessibility, Wellness Facilities, Restaurant, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xihu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xihu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xihu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xihu hotel?

Based on the information reported by the owner or manager, the Xihu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xihu hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Grand Hangzhou Wetland Park Resort | Hotel in Hangzhou

| 8.6 (154 Reviews) | 1 Bathroom

Xihu Hotel | Sheraton Grand Hangzhou Wetland Park Resort

Hotel in Xihu, Hangzhou

Luxury Hangzhou hotel connected to a rail/subway station, steps from Xixi National Wetland Park
This smoke-free hotel features 3 restaurants, an indoor pool, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a conference center, and massage/treatment rooms.
Housekeeping is available on request.
Sheraton Grand Hangzhou Wetland Park Resort offers 380 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Hangzhou hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2023.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Bathrobes

Private bathroom

Soap

Hair dryer

Eco-friendly toiletries

Toothbrush and toothpaste (on request)

Towels

Separate bathtub and shower

Toilet paper

Deep soaking bathtub

Rainfall showerhead

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Down comforter

Premium bedding

Air conditioning

Bed sheets

Rollaway/extra beds (surcharge)

Pillow menu

Connecting rooms available

LED light bulbs

Energy-saving switches

Desk chair

Slippers

Mobile key entry

Laptop-friendly workspace

Desk

Laptop-compatible safe

Restaurant dining guide

Iron/ironing board

Recycling

Water-efficient showers only

Phone

Breakfast

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 196 for adults and CNY 196 for children

3 restaurants

Room service available

Free bottled water

Coffee/tea maker

Local meal delivery service

Electric kettle

Parking

Limited onsite parking

Electric car charging station on site

Airport shuttle on request

Wheelchair-accessible parking available

Free covered self parking on site

24-hour pick-up airport shuttle (surcharge)

Accessibility

Elevator

Wheelchair-accessible registration desk

Elevator door width (inches): 51

Accessible airport shuttle

Wheelchair-accessible public washroom

Hand-held showerhead

Wheelchair-accessible lounge

Magnifying mirror

Front entrance ramp

Smooth flooring in public areas

Height-adjustable showerhead

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

Area rugs in public areas

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible spa

Wheelchair-accessible parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Valet for wheelchair-equipped vehicle

Braille signage

Wheelchairs available on site

Stair-free path to entrance

4 on-site accessible parking spaces

Wheelchair-accessible path to elevator

Activities

Mountain climbing

Bicycling

Fitness classes

Lifeguards on site

Children's pool

Sauna

Spa services

Steam room

Boating

Indoor pool

24-hour fitness center

Entertainment

Cable/satellite channels

43-inch LCD TV

General

Meeting rooms - 10

Business center

Conference center

Elevator

ATM/banking services

Vending machine

Front-desk safe

Banquet hall

Chinese (Mandarin)

English

No plastic coffee stirrers

Biodegradable coffee stirrers

Comprehensive recycling policy

Romance packages available

Boat/paddles on site

Comprehensive food waste policy

Renovated guestrooms - July 2023

Smoke-free property

Guest Services

Free cribs/infant beds

Children's pool

Children's club (surcharge)

Rollaway/extra beds (surcharge)

Children's toys

Indoor pool

Change of bedsheets (on request)

Dry cleaning service

Concierge services

Daily housekeeping

Tour/ticket assistance

Change of towels (on request)

Luggage storage

Wedding services

24-hour front desk

Porter/bellhop

Internet

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Lifeguards on site

Terrace

Balcony

Spa

Massages

Couples treatment room(s)

7 treatment rooms

Massage/treatment rooms

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 16

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cny 327.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 196 for adults and cny 196 for children airport shuttle fee: cny 660 per vehicle (maximum occupancy 4) rollaway bed fee: cny 327.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy

Reviews

vipada

Dec 20, 2025 06:48:58 AM

Review Score: 10

Summary: Amazing location for R&R as it is outside of the city

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Suite, 1 King Bed Room Size: 1022.6 square feet m² 1 King Bed	General Ping - 28.7, Number of living rooms 0, Executive level room, Square meters - 95, Turndown service, Number of bedrooms - 1, Garden view, Square feet - 1022.6, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Club Twin Room, 1 Double Bed, Balcony Room Size: 484 square feet m² 1 Double Bed	General Number of living rooms 0, Executive level room, Number of bedrooms - 0, Turndown service, Garden view, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Club Room, 1 King Bed Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Number of bedrooms - 0, Turndown service, Garden view, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Deluxe Room, 2 Double Beds, Balcony, Garden View Room Size: 484 square feet m² 2 Double Beds	General Window screens, Number of living rooms 0, Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 13.6, Extra bed count 1, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Family Suite, 1 King Bed with Sofa bed Room Size: 1022 square feet m² 2 King Bed and Double Sofa Bed	General Child-size bathrobes, Number of living rooms 0, Executive level room, Number of bedrooms - 1, Children's books, Sofa bed, Child-size slippers, Extra bed count 2, Square feet - 1022, Square meters - 95, Turndown service, Ping - 29, Garden view, Separate sitting area, Bed count minimum 2, Bed count maximum 2
Club Suite, 1 King Bed Room Size: 1022 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 1022, Executive level room, Square meters - 95, Turndown service, Number of bedrooms - 1, Ping - 29, Garden view, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Kids Fun Room, 2 Double Beds, Balcony Room Size: 484 square feet m² 2 Double Beds	General Child-size bathrobes, Number of living rooms 0, Number of bedrooms - 0, Garden view, Children's books, Square feet - 484, Child-size slippers, Ping - 13.6, Extra bed count 1, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Kids Fun Room, 1 King Bed, Balcony Room Size: 484 square feet m² 1 King Bed	General Child-size bathrobes, Number of living rooms 0, Number of bedrooms - 0, Garden view, Children's books, Square feet - 484, Child-size slippers, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Deluxe Room, 1 King Bed, Balcony, Garden View Room Size: 484 square feet m² 1 King Bed	General Window screens, Number of living rooms 0, Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Superior Room, 2 Double Beds, Balcony Room Size: 484 square feet m² 2 Double Beds	General Window screens, Number of living rooms 0, Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed, Balcony Room Size: 484 square feet m² 1 King Bed	General Window screens, Number of living rooms 0, Grab bar - in shower, Shower grab bar height (centimeters) - 75, Number of bedrooms - 0, Square feet - 484, Transfer shower, Toilet grab bar height (centimeters) - 75, Grab bar - near toilet, Wheelchair accessible, Ping - 13.6, Extra bed count 1, Square meters - 45, Lowered locks/deadbolt, Shower grab bar height (inches) - 30, Toilet grab bar height (inches) - 30, Fixed shower seat, Garden view, Bed count minimum 1, Bed count maximum 1
Glamping Room, 2 Double Beds, Balcony Room Size: 484 square feet m² 2 Double Beds	General Window screens, Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 14, Extra bed count 1, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Glamping Room,1 King Bed, Balcony Room Size: 484 square feet m² 1 King Bed	General Window screens, Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1