Is this Richmond Hill hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Richmond Hill hotel?

Check-in time for Richmond Hill hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Richmond Hill hotel have a swimming pool?

Yes, this Richmond Hill hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Richmond Hill hotel?

Best-rates for the Richmond Hill hotel starts from $138 per night with includes Toiletries, Hot Tub, Internet, Laundry, Wellness Facilities, Restaurant, Business Services, Spa, Bar, Guest Services, Breakfast, Child Friendly, Accessibility, Security/Safety, Kitchen, Bedding/Linens, Parking, Pool, Wheelchair Accessible, Entertainment, Air Conditioner, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Richmond Hill hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Richmond Hill hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Richmond Hill hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Richmond Hill hotel?

Based on the information reported by the owner or manager, the Richmond Hill hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Richmond Hill hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Parkway Toronto North Hotel & Suites | Hotel in Richmond Hill

| 8.8 (1164 Reviews) | 1 Bathroom

Richmond Hill Hotel | Sheraton Parkway Toronto North Hotel & Suites

Hotel in Richmond Hill

Pet-friendly hotel with 2 indoor swimming pools connected to the convention center in Richmond Hill
This smoke-free hotel features 2 indoor pools, a full-service spa, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Sheraton Parkway Toronto North Hotel & Suites offers 312 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LED televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club, a hot tub, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Toilet paper

Shower

Hair dryer

Designer toiletries

Soap

Toothbrush and toothpaste (on request)

Private bathroom

Shampoo

Bedroom

Heating (climate-controlled)

Pillow-top mattress

Air conditioning (climate-controlled)

Down comforter

Blackout drapes/curtains

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Egyptian cotton sheets

Bed sheets

Hypo-allergenic bedding

Premium bedding

Desk

Mobile key entry

Iron/ironing board

Recycling

Energy-saving switches

Water-efficient showers only

Water-efficient toilets only

Phone

LED light bulbs

Safe

Connecting rooms available

Breakfast

1 restaurant and 1 coffee shop/cafe

1 poolside bar and 1 bar

Room service available

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CAD 25.98 for adults and CAD 14.68 for children

Mini-fridge

Coffee/tea maker

Parking

Wheelchair-accessible parking and van parking available

Height restrictions apply for onsite parking

Electric car charging station on site

Free covered self parking on site

Accessibility

Wheelchair-accessible restaurant

Wheelchair-accessible path to elevator

Braille signage

Wheelchair-accessible lounge

4 on-site accessible parking spaces

Wheelchair-accessible fitness center

Lever door handles

Wheelchair-accessible public washroom

Wheelchair-accessible spa

Wheelchair-accessible path of travel

Handrails in stairways

Wheelchair-accessible registration desk

Stair-free path to entrance

Wheelchair-accessible van parking

Elevator

Visual alarms in hallways

Wheelchair-accessible parking

Wheelchair-accessible pool

Elevator door width (inches): 48

Stairway handrail height (inches): 36

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Tile flooring in public areas

Well-lit path to entrance

Wheelchair-accessible business center

Activities

Health/beauty spa

Theme parks

Golfing

Golf lessons

Swimming

Basketball

Steam room

Yoga classes

Volleyball

Racquetball/squash

Seasonal outdoor pool

Hot tub

2 indoor pools

24-hour fitness center

Full-service spa

Fitness classes

Entertainment

55-inch LED TV

Pay movies

Streaming services

Premium channels

Netflix

Cable channels

General

Conference center (31000 square feet of space)

Computer station

Meeting rooms

Business center

Elevator

Ballroom

Front-desk safe

ATM/banking services

Banquet hall

Gift shop/newsstand

Reception hall

Chinese (Mandarin)

Chinese (Cantonese)

English

At least 80% lighting from LEDs

No plastic drinking straws

Reusable tableware only

Comprehensive food waste policy

Vegetarian dining options

No plastic coffee stirrers

TV in lobby

Double-glazed windows

Vegan dining options

Romance packages available

Biodegradable drinking straws

Smoke-free property

Biodegradable coffee stirrers

Comprehensive recycling policy

Couples dining

Guest Services

Free cribs/infant beds

Mini-fridge

Fence around the pool

Seasonal outdoor pool

Rollaway/extra beds (surcharge)

Snack bar/deli

2 indoor pools

Luggage storage

Concierge services

24-hour front desk

Wedding services

Dry cleaning service

Daily housekeeping

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Pool cabanas (surcharge)

Pool umbrellas

Spa

Massage/treatment rooms

6 treatment rooms

Spa open daily

Massages

Facials

Policies

Check-in

Check-in start time: 3 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cad 25.00 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cad 25.98 for adults and cad 14.68 for children pet deposit: cad 150.00 per stay pet fee: cad 50.00 per accommodation, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: cad 25.00 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets an off-leash area is available pets allowed for an extra charge of cad 50.00 per accommodation, per night, plus a deposit of cad 150.00 per stay service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Raymond

Nov 12, 2025 12:24:42 AM

Review Score: 10

Summary: Great hotel, will stay here again.

See All Reviews

Room Arrangement

Room Info	Facilities
Club Suite, 1 Bedroom Room Size: 406 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 406, Ping - 11, Microwave, Square meters - 38, Separate sitting area, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Superior Suite, 1 King Bed with Sofa bed Room Size: 475 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Separate sitting area, Ping - 13, Extra bed count 1, Bed count minimum 2, Square meters - 44, Square feet - 475, Number of bathrooms - 1, Bed count maximum 2
Club Room, 1 King Bed with Sofa bed Room Size: 316 square feet m² 2 King Bed and Double Sofa Bed	General Square feet - 316, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Square meters - 29, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Club Room, 2 Queen Beds Room Size: 378 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 35, Square feet - 378, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Superior Room, 2 Queen Beds Room Size: 330 square feet m² 2 Queen Beds	General Square meters - 31, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Square feet - 330, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds Room Size: 380 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 380, Number of bedrooms - 0, Ping - 11, Room and bed type depend on availability check-in, Square meters - 35, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed with Sofa bed Room Size: 330 square feet m² 2 King Bed and Double Sofa Bed	General Square meters - 31, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Square feet - 330, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Suite, 1 Bedroom Room Size: 440 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Square meters - 41, Number of bedrooms - 0, Square feet - 440, Microwave, Ping - 12, Separate sitting area, Sofa bed, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed with Sofa bed Room Size: 376 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Ping - 6, Room and bed type depend on availability check-in, Sofa bed, Hand-held showerhead, Wheelchair accessible, Square meters - 23, Lowered locks/deadbolt, Extra bed count 2, Square feet - 376, Lowered peephole/view port in door, Lowered electrical outlets in bathroom, Height-adjustable showerhead, Bed count minimum 2, Bed count maximum 2