Is this Sheraton Xian Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Xian Hotel?

Check-in time for Sheraton Xian Hotel starts counting from 12:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Xian Hotel have a swimming pool?

Yes, this Sheraton Xian Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Sheraton Xian Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Xian Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Xian Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Xian Hotel?

Based on the information reported by the owner or manager, the Sheraton Xian Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Xian Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Xian Hotel | Hotel in Xi'an

| 8.2 (109 Reviews) | 1 Bathroom

Hotel in Lianhu, Xi'an

Luxury hotel with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Sheraton Xian Hotel offers 365 air-conditioned accommodations with iPod docking stations and minibars. These individually decorated accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Microwaves, refrigerators, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Rainfall showerhead

Towels

Hair dryer

Designer toiletries

Private bathroom

Shower/tub combination

Bedroom

Air conditioning

Down comforter

Blackout drapes/curtains

Pillow menu

Free cribs/infant beds

Premium bedding

Bed sheets

Heating

Rollaway/extra beds (surcharge)

Desk

Turndown service

Separate sitting area

Iron/ironing board

Washing machine

Energy-saving switches

Free newspapers

Laptop-compatible safe

Water-efficient showers only

Connecting rooms available

Slippers

Phone

LED light bulbs

Soundproofing

Individually decorated

Breakfast

Buffet breakfast available for a fee daily 6 AM–10 AM: CNY 165 per person

1 bar

3 restaurants

24-hour room service

Coffee/tea in common area(s)

Cookware/dishes/utensils

Electric kettle

Refrigerator (on request)

Coffee/tea maker

Microwave (on request)

Minibar

Free bottled water

Parking

24-hour roundtrip airport shuttle (surcharge)

Electric car charging station on site

Limo/town car service

Roundtrip train station shuttle (surcharge)

Limited onsite parking

RV/bus/truck parking on site

Wheelchair-accessible parking available

Free self parking on site

Airport shuttle on request

Accessibility

Low-height counter and sink

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Wheelchair-accessible pool

Elevator

Transfer shower

Visual alarms in hallways

Low-height electrical outlets in bathroom

Wheelchair-accessible parking

Wheelchair-accessible business center

Wheelchair-accessible registration desk

Height-adjustable showerhead

Grab bar near toilet

Wheelchair-accessible bathroom vanity

Activities

Theme parks

Free bicycle rentals

Steam room

Yoga classes

Shopping

Sauna

Indoor pool

Designer stores

Hot tub

24-hour fitness center

Full-service spa

Fitness classes

Entertainment

Satellite channels

48-inch TV

General

Conference center (12917 square feet of space)

Computer station

Meeting rooms

Business center

Grocery/convenience store

Free newspapers in lobby

Elevator

Ballroom

Front-desk safe

ATM/banking services

Banquet hall

Gift shop/newsstand

French

German

Chinese (Mandarin)

Japanese

English

Korean

At least 80% lighting from LEDs

Vegetarian dining options

Comprehensive food waste policy

No plastic coffee stirrers

TV in lobby

Double-glazed windows

Rooftop garden

Vegan dining options

Smoke-free property

Biodegradable coffee stirrers

Guest Services

Separate living room

Grocery/convenience store

Refrigerator (on request)

Free cribs/infant beds

Indoor pool

Laundry facilities

Microwave (on request)

Snack bar/deli

Rollaway/extra beds (surcharge)

Soundproofed rooms

Luggage storage

Turndown service

Concierge services

Hair salon

24-hour front desk

Tour/ticket assistance

Wedding services

Change of bedsheets (on request)

Laundry facilities

Porter/bellhop

Dry cleaning service

Daily housekeeping

Multilingual staff

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Pool sun loungers

Garden

Rooftop terrace

Vegetable garden

Spa

6 treatment rooms

Massage - hot stone

Massage - deep-tissue

Body scrubs

Hydrotherapy

Hot tub

Steam room

Body wraps

Reflexology

Facials

Massage/treatment rooms

Couples treatment room(s)

Detox wraps

Massage - Swedish

Massage - sports

Aromatherapy

Spa open daily

Body treatments

Sauna

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 am minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cny 368.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 165 per person airport shuttle fee: cny 400 per vehicle (one way) rollaway bed fee: cny 368.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Xia

Aug 29, 2025 08:27:25 AM

Review Score: 10

Summary: Great hotel and stands for its five star status for the service, environment and the hospitality. Shower and AC is a bit dated, but service is great!

See All Reviews

Room Arrangement

Room Info	Facilities
Premier Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Club Suite, 1 Bedroom Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Executive Suite, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area
Premier Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Suite, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area
Deluxe Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Club Suite, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Club Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Club Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Bed count maximum 2