Is this Huailai County hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Huailai County hotel?

Check-in time for Huailai County hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Huailai County hotel have a swimming pool?

Yes, this Huailai County hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Huailai County hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Huailai County hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Huailai County hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Huailai County hotel?

Based on the information reported by the owner or manager, the Huailai County hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Huailai County hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Crowne Plaza Huailai by IHG | Hotel in Zhangjiakou

| 10.0 (4 Reviews) | 1 Bathroom

Huailai County Hotel | Crowne Plaza Huailai by IHG

Hotel in Huailai County, Zhangjiakou

Hotel in Zhangjiakou with a 24-hour fitness center and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center.
Crowne Plaza Huailai by IHG offers 318 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations with rainfall showerheads, slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Toothbrush and toothpaste

Private bathroom

Hair dryer

Shower/tub combination

Towels

Toilet paper

Soap

Rainfall showerhead

Bedroom

Air conditioning

Bed sheets

Soundproofing

Slippers

Turndown service

Iron/ironing board

Safe

Phone

Breakfast

24-hour room service

1 bar

Buffet breakfast available for a fee weekdays 6:30 AM–9:30 AM: CNY 128 per person

1 restaurant

Free bottled water

Coffee/tea maker

Parking

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Accessibility

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible business center

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Activities

Billiards/pool table

Indoor pool

Children's pool

24-hour fitness center

Entertainment

Cable channels

40-inch LED TV

General

Meeting rooms - 10

Conference space (2600 square feet)

Business center

Elevator

ATM/banking services

Front-desk safe

Banquet hall

Chinese (Mandarin)

English

Smoke-free property

Guest Services

Indoor pool

Laundry facilities

Children's pool

Soundproofed rooms

Concierge services

Daily housekeeping

24-hour front desk

Turndown service

Luggage storage

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Terrace

Policies

Check-in

Check-in time starts at 3 pm early check-in subject to availability express check-in available late check-in subject to availability minimum check-in age: 16

Check-out

Check-out before noon express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately cny 128 per person airport shuttle fee: cny 1100 per vehicle (one way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Christopher

Aug 3, 2024 03:58:42 PM

Review Score: 10

Summary: The hotel itself is very nice and clean The staff are very friendly with the exception they really don't speak any English so even the simplest things they don't understand I did pick the property because it said they speak both English and Chinese but they're English is very very limited if at all and then even in all of China when you use a app to translate to Chinese they still can look at you funny and don't really understand it so I'm not sure what the translation does but it's not as accurate as it should be I guess but the rest of the property is at one point was probably very beautiful but they don't really keep it up it's like they just fired their landscaper 3 weeks ago and things are overgrown but it's a beautiful property if it was maintained better but it seems like most of the places I was in in China are the same way where they don't weed or cut grass in certain areas where they should to make it look pretty it's not a deal breaker it's just odd that they don't maintain that better.

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Room Arrangement

Room Info	Facilities
Standard Room Room Size: 431 square feet m² 1 Twin Bed	General Square meters - 40, Ping - 12, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1, Square feet - 431
Premium Room Room Size: 592 square feet m² 1 Twin Bed	General Ping - 17, Room and bed type depend on availability check-in, Square feet - 592, Bed count minimum 1, Bed count maximum 1, Square meters - 55
Premium Room, 1 King Bed, Balcony Room Size: 431 square feet m² 1 King Bed	General Number of living rooms 0, Balcony or patio, Square meters - 40, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 12.11, Balcony, Bed count minimum 1, Bed count maximum 1, Square feet - 431
Premium Room, 1 King Bed Room Size: 592 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 592, Ping - 16.64, Bed count minimum 1, Bed count maximum 1, Square meters - 55
Suite, 1 Bedroom Room Size: m² 1 Twin Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed Room Size: 431 square feet m² 1 King Bed	General Square meters - 40, Ping - 12, Bed count minimum 1, Bed count maximum 1, Square feet - 431
Standard Room, 1 King Bed, Balcony Room Size: 377 square feet m² 1 King Bed	General Number of living rooms 0, Balcony or patio, Number of bedrooms - 0, Ping - 11, Balcony, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Twin Beds, Balcony Room Size: 431 square feet m² 2 Twin Beds	General Balcony or patio, Square meters - 40, Ping - 12, Balcony, Bed count minimum 2, Square feet - 431, Bed count maximum 2
Standard Room, 2 Twin Beds Room Size: 420 square feet m² 2 Twin Beds	General Bathrobes, Square meters - 39, Ping - 12, Bed count minimum 2, Square feet - 420, Bed count maximum 2