Is this Khu đo thi Ciputra hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Khu đo thi Ciputra hotel have a swimming pool?

Yes, this Khu đo thi Ciputra hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Khu đo thi Ciputra hotel?

Best-rates for the Khu đo thi Ciputra hotel starts from $113 per night with includes Wellness Facilities, Child Friendly, Air Conditioner, Parking, Business Services, Pool, Bedding/Linens, Accessibility, Spa, Restaurant, Toiletries, Guest Services, Designated Smoking Area, TV, Balcony/Terrace, Entertainment, Laundry, Internet, Wheelchair Accessible, Bar, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Khu đo thi Ciputra hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Khu đo thi Ciputra hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Khu đo thi Ciputra hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Khu đo thi Ciputra hotel?

Based on the information reported by the owner or manager, the Khu đo thi Ciputra hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Khu đo thi Ciputra hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

L7 WEST LAKE HANOI By LOTTE HOTELS | Hotel in Hanoi

| 9.4 (370 Reviews) | 1 Bathroom

Khu đo thi Ciputra Hotel | L7 WEST LAKE HANOI By LOTTE HOTELS

Hotel in Khu đo thi Ciputra, Hanoi

Luxury Hanoi hotel connected to a shopping center, steps from Lotte Mall Tay Ho
This hotel features 2 restaurants, a golf course, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
L7 WEST LAKE HANOI By LOTTE HOTELS offers 264 air-conditioned accommodations with minibars and safes. 65-inch Smart televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Bathtub or shower

Toothbrush and toothpaste

Bidet

Free toiletries

Toilet paper

Hair dryer

Soap

Shampoo

Towels

Bathrobes

Bedroom

Air conditioning

Bed sheets

Safe

Desk

Iron/ironing board

Slippers

Breakfast

1 poolside bar and 1 bar

2 restaurants and 1 coffee shop/cafe

Room service available

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: VND 567000 for adults and VND 283500 for children

Free bottled water

Minibar

Parking

Free secured, covered self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 20

Wheelchair accessible (may have limitations)

Elevator

Activities

Shopping

Outdoor pool

Golf course

Shopping mall

Playground

Fitness center

Spa services

Entertainment

65-inch Smart TV

Cable channels

General

Coworking space

Conference center

Business center

Meeting rooms - 4

Elevator

Vietnamese

English

Designated smoking areas (fines apply)

TV in lobby

Couples dining

Guest Services

Playground

Outdoor pool

Luggage storage

Multilingual staff

Concierge services

Daily housekeeping

Dry cleaning service

Golf clubs

Wedding services

Tour/ticket assistance

24-hour front desk

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Outdoors

Outdoor entertainment area

Garden

Spa

Facials

Body treatments

Massages

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately vnd 567000 for adults and vnd 283500 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

James

Dec 20, 2025 08:49:46 PM

Review Score: 10

Summary: Very cozy

See All Reviews

Room Arrangement

Room Info	Facilities
Studio Suite (DOUBLE) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Studio Suite, 2 Twin Beds Room Size: m² 2 Twin Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Room (CONVERTIBLE) Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Double Room, Lake View Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Twin Room Room Size: m² 2 Twin Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Twin Room, Lake View Room Size: m² 2 Twin Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Room, Lake View (CONVERTIBLE) Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Double Room Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Double Room (Club Floor) Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Double Room, Lake View (Club Floor) Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Room (Family) Room Size: m² 2 Double Bed and Twin Bed	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
House, 1 King Bed (Upper) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Room, 1 Double Bed (Handicap) Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1